How to Fix Epson Printer Not Printing Black Color Problem

Printers have become an almost essential piece in offices and homes. With them, the texts or data stored electronically are reproduced physically. However, it often happens that your Epson printer does not print and has ink. The sheets may come out completely white or with only some colors, even with unwanted stripes or strokes. So that this does not happen to you again, we will give you a step-by-step manual of everything you must do so that you can reprint your documents usually.

Why doesn’t my Epson printer want to print in black?

Epson printers have a new printing system, which incorporates independent ink bottles: cyan, magenta, yellow and black. Also, the print heads are directly on the printer. However, many users say that even if they have ink, they cannot get the document they want in black. Suppose you have a query like My Epson Printer wont Print. So let’s look at the possible causes and what should be done.

Checking the machine’s ignition

The first thing is to verify that the device is receiving power so that it can turn on. The power button confirms this. If it does not turn on, you must go to the power cable and see if it is well connected.

If you turn it on and pay again, it may happen that the voltage is not suitable for the printer. If that is the case, turn off and unplug the equipment to avoid damage.

If the equipment turns on correctly and still does not want to print, even if it has ink, we must check the following aspects:

Checking the printer’s ink level

If the printer does not want to print, you will need to check the device’s ink. To find out if the levels are sufficient, a quick test is done on the computer.

For Windows:

  • You must go to the PC menu and locate the “control panel” section.
  • You double click on “printers and faxes.”
  • There, you select the Epson team and choose “properties.”
  • You will quickly see the amount of ink that the machine has for each color.

On Mac:

The system shows you the ink levels each time you start a print job in a pop-up window.

But also, you can check the levels through the EPSON Status Monitor option.

To do this, open the Epson drivers, and go to the “utilities” option.

Immediately, the ink level in each bottle will be reflected.

Head check

The heads are essential parts for printing since they allow the ink to come loose. Obviously, over time, they get dirty and can cause failure to print correctly. To solve this, ahead of cleaning is needed.

This process is simple. Just follow these steps:

  • From the PC, access the “devices and printers” menu.
  • When you find the Epson team, double click on “printing preferences.”
  • Once inside, go to “maintenance” and click there.
  • Finally, click on “head cleaning” and check the quality of the print.
  • See if you have the right paper.

Although many people go through this point, having a type of paper that is not suitable can cause the equipment not to print in black. Therefore, you must verify that the paper you have loaded matches the necessary setting.

Run an injectors test

By doing the nozzle check, you can check the quality and condition of the part. For Windows or Mac, it is done as follows:

  • Load A4 or letter-type paper in the tray.
  • From Windows, click the right mouse button from your desktop.
  • Select the printer and then “Nozzle check” and follow the instructions.
  • From Mac, the process is very similar. You have to do it from the Epson driver.
  • From there, you do the corresponding injector test.

Thorough cleaning of the printer

If you have already tried all the above options and your machine still does not print black, it is recommended that you run a thorough cleaning. In Windows, you only go from the desktop to the printer icon and double click on “maintenance.”

Final recommendations to optimize printing on your Epson

  • Always use original ink.
  • Check that the ink is not expired.
  • Remember to remove the security seal from each ink before installing it.
  • If you print remotely, check that the connection to your printer is active.
  • You can try doing an ink purge, which is a process to remove excess ink from the tubes.
  • Thoroughly clean the printer, only as a last resort, as this process uses too much ink.

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