There is a famous quote by James Beard, which says, ‘Food is our common ground, A universal experience.’ Food is something that brings us all together, and love for food is everlasting. Generations together, people have taken fancy to different cuisines and recipes of cooking. Due to the sudden onset of the pandemic, almost all restaurants are shut down. But that doesn’t mean people cannot munch on their favorite food. Thanks to ubereats like app, people can enjoy doorstep food order delivery. Ubereats is an efficient food delivery app, and a similar app can be developed for your business using the best uber eats clone script provided by a renowned app development company.
Ways of Using a Food Delivery App for Your Business
There are two ways by which a food delivery application can be used for your restaurant.
1) Developing an exclusive app for your restaurant. Here the customers can skim through all the food items in your restaurant and place the order. This kind of app holds good for restaurants that have many branches all over. E.g., Mcdonald’s and KFC.
In this app, the restaurants can cater to the branch and location of the services wisely.
2) In the method, the restaurants can link themselves in an extensive food delivery app that also has other restaurants related. This holds good for restaurants that are operated in a single branch. This attracts local customers to order from them. The food delivery app can give their restaurant a better online reach as well.
In developing a food delivery app using Ubereats clone, there are few essentials to be considered.
Basic key features
The original vital features should be intact. In the customer app, features like logging in, skimming through restaurants, adding to cart, order history, re-order, ratings, and reviews are the essential features that need to be intact.
The admin panel, the delivery executive app, and the restaurant panel should process smoothly as well. The admin must control the whole business process and monitor it under a common platform with ease. The delivery executive app should process effectively with high-end GPS features to deliver the food to the customers.
The restaurant panel should work without flaw where the restaurants can access the orders with ease and get it prepared for the delivery personnel to pick it up.
These are the prime sole of a proper functioning food delivery app and should work seamlessly.
Application processing interface (API)
It is almost a strenuous process for collecting databases of every restaurant in the city. Instead, third-party APIs can be used. Zomato has an API of nearly 1.5 million restaurants across 10,000 cities around the world. Buying a third API is a natural process, and it can be implanted into your food delivery business app. You can avail the API simply by requesting it from the team of an API provider. This reduces the burden of having to search for link-ups with various restaurants.
The search option is a primary and essential feature. The customers must be able to view a particular food item or a restaurant by simply searching for it in the main menu. The search option must filter out whatever the customer requested to show all the relevant details. This feature helps the customer order what they want quickly and with ease.
The GPS system should be robust. It is a vital feature because it helps the delivery executive locate the restaurant and the customer’s place. The GPS feature should be upto date and enable a smooth service for the delivery executives. The customers can also track their orders easily by this and give instructions to the delivery executive if needed.
Care is essential wherever money is involved. Since the pandemic situation has led to the usage of digital currency, the payment process should be carried out in a secure way. The inconvenience of money being credited but order not being placed should be avoided. The customers should have a variety of options like using a credit card, debit card, or UPI for payment processes.
Inter-relationship and Support
There should be a firm relationship and clear communication between the admin, the delivery executive, and the restaurant. The admin must keep track of all the orders and provide assistance if there are any discrepancies. The customers should also be provided with good customer service, and their issues need to be resolved immediately after notice.
There are a lot of companies that provide an Ubereats clone script. A good app development company will provide highly customizable and white-labeled solutions for your application. With the onset of the pandemic and the uncertainty of restaurants resuming backing to dine-in options, food delivery businesses are expected to reach their peak of success. Cater a good, jiffy, and hygienic service to the customer and the market will keep the grind going.