Properly utilizing technology in the workplace creates a competitive advantage in an incredibly crowded business landscape.
1. Technological Advancement in the Workplace
In order to understand why has technology become essential for business success, it’s best to go back in time and see how we got to today.
Although computer chip that was invented in 1967drastically changed the evolution of computing power, it didn’t have a serious effect on companies until years later. Organizations were very limited in terms what they could do.
The ”you’ve got e-mail” decade during which most large corporations were too focused on revenue to bother trying out new tools. However, innovation was booming and we also got the daisy-wheel printer, floppy disk, and the first ever video game, Pong. The biggest invention of all was delivered by Xerox in 1973 who invented Ethernet, now the most widely used local area networking (LAN) technology in the world.
IBM, Microsoft, Apple, and AT&T, started shaking things up. The laptop was invented in 1981, and the world’s first cell phone, the Motorola DynaTAC 800x, was launched in 1983. Location started being just geography as the World Wide Web took its throne in 1989.
Technology was essentially everywhere by the time the 90’s came. Companies could now use the web to show off their offerings and connect with their customers as well as suppliers. Once Google was invented in 1998, it took things to a whole new level.
The era of Google, Apple iPod and iPhone. Facebook also came to existence and social media as this new online world. These innovations brought us the ability to access literally everyone and everything online.
Welcome to the modern times, where technology has become fully integrated into nearly every aspect of both consumers’ lives and businesses’ operations.
The impossible happened already at the beginning of the year as the world was literally stopped by a global pandemic. But, technology enabled it to keep going despite the odds which is why many believe that this decade will bring inventions that we never thought possible.
2. Benefits of Technology in the Workplace
A business that effectively uses technology is able to empower its remote workers, reap the cost-savings benefits and connect its employees, customers and associates no matter what. Technology helps them provide higher-quality products or services, enhance customer service, improve productivity that boosts higher profit margins, and all the while being friendly to the planet. Although businesses should also be wary of a few negative aspects of technology, the benefits of using technology in the workplace by far outweigh any potential drawbacks.
Smart technology has made tasks easier. It increased the efficiency of the workforce by automating repetitive tasks. Besides saving time as employees can put tedious processes on autopilot, it allows them to focus on higher-return activities, such as building client relationships. Automation also results in better accuracy as it reduces the risk of an employee accidentally inputting the wrong information.
Making your workplace more energy efficient can help to lower your utilities and Maryland gas prices as smart devices offer the same or improved performance while using less energy. Companies of all sizes can experience significant decreases in operating costs by letting their employees work from home as with fewer employees at the office, organizations need less space, office supplies and utilities.
Higher employee productivity and satisfaction
Giving employees access to the tools that help them do their jobs more efficiently makes them more efficient and engaged—and therefore much happier. Happy employees are also more likely to stay loyal to your company which also saves on turnover costs.
Enhanced customer service
From leveraging data to determine where to place targeted ads, to being able to actually listen to your customers and their needs, there are nearly endless opportunities for technology to enhance the user experience. This is what differentiates a brand and results in strong and long-term loyalty and consequently, higher revenue.
Remote work allows companies to tap into non-local talent as they can hire people based on the value they would bring to the company regardless of where they are located which can often be an obstacle.
Any chance to get ahead is worth capitalizing on and if your business is not taking advantage of the benefits of technology, you’re likely already lagging your competitors. It’s about time to realize that technology in the workplace has become essential for business success.