Communication is the key to successful relationships. Whether we are talking about professional relationships or personal relationships, it is practical, clear, and concise communication, which allows us to create a solid foundation, lay boundaries, and more towards a successful partnership. Factoring in the fact that we now live in a highly globalized, interconnected world, entirely dependent on the internet, knowing how to communicate through the internet has become a necessity.
When you meet someone in person for the very first time, there are some unspoken rules that you have to follow. Be polite, ask interesting questions, make eye contact, and compliment the other person’s appearance: this is the way things have always been done. However, what do we do when we can’t see or hear the person we are talking to?
Well, fear not, here are a few tips on how to communicate via Instant Chat Messenger services online effectively.
Use your Etiquettes
As mentioned earlier, you have to follow specific unspoken rules when you meet someone for the first time; similarly, there are some etiquettes or regulations that you must follow when you first reach out to someone online.
Consider the Time-Zone
Before you message someone online, there are a few things that you need to consider. First, is the person you are messaging in the same time-zone as you? Because if they are not, you could be creating one of the worst impressions possible. For example, imagine you want to message a business based in Australia while residing in India. If you message the Australian company according to daytime in your time-zone, you will most certainly be messaging them at nighttime in their time-zone. Not only will this disturb their routine, but it will also make it undesirable for them to message you back.
Be Respectful to the People You Talk To
Always remember that the person you are talking to through your computer screen is a human being, too; a human being with feelings, emotions, and thoughts just like you. So, make sure that whatever message you send them is rife with politeness. Unlike real life, every single thing we post online gets stored in the internet’s infinite repository. Unprofessional or rude behavior can and will come back to haunt you if you make a mistake. Therefore, be very careful with what you say because you can only make a first impression once. Include greetings, niceties, and salutations in your email, text message, voice note, etc. After all, a little action goes a long way.
Use Appropriate Language
Once you have sent the initial message, then comes the hard part. How do you communicate your query or response properly? Well, fear not, there are a few ways to do so.
It would be best to determine how professional or personal your relationship with the person you are talking to is. If the connection is strictly professional, then you need to use a professional register and tone. Do not use slang, contractions, and useless jargon in your formal communication. In informal communication, anything goes.
Know your Audience
You need to know your audience. If you are talking to someone who is not entirely familiar with your line of work, make sure to use less technical and more layperson terms when possible. Add explanations where need be. For example, if you are talking to someone new at blog writing, instead of using an acronym like SEO, write down Search Engine Optimization, so they will know what you are talking about.
Write Short, Concise Sentences
Make sure your writing is readable. Do not go overboard with fancy language. Please keep it simple. Keep your sentences short, too. No one likes to read nonsensical, run-on sentences. Break up your piece of writing into small, easily readable pieces. Bullet points, paragraphing, and other formatting techniques can come in handy here. Additionally, since most of using the written word to communicate, it is essential to have some basic grammar, spelling, punctuation, and more.
There are more tips and tricks to help you communicate effectively when using Instant Chat Messenger services online. We will be sharing those in our next article. So, keep following our work and stay tuned for more fun, relatable, business-related content.
Must read: Six Telephone Etiquette Rules